Driving Ratings &
NPS Success
Sara Romera Entertainment provides top-tier performers with tailored shows designed to boost guest satisfaction, NPS scores, and ratings for cruise lines. With over 15 years of onboard experience as a Cruise Director and Entertainment Director, we understand what works at sea.
A New Generation of Guest Entertainer
At Sara Romera Entertainment, we handpick a new generation of guest entertainers, specially selected for their ability to excel in a variety of itineraries. Our performers bring a diverse range of shows, engage with guests, and are ready to assist the onboard team during unforeseen circumstances. With 15 years of onboard experience, we understand the specific demands of cruise lines and know exactly what it takes to enhance ratings, NPS, and overall guest satisfaction.
Top-Tier Entertainment Crafted by a Cruise Director
Our shows are uniquely crafted by Sara Romera, a former Entertainment Director and Cruise Director on an award-winning ship, recognized for top performance. With 15 years of onboard experience, sailing most itineraries and working with a wide range of guest demographics, she holds a proven track record of increasing ratings and NPS. Sara understands exactly what works at sea.
How We Deliver Results
Experienced Talent for Luxury Cruises
We specialize in luxury cruise lines, offering highly skilled performers who bring engaging, top-tier entertainment. Each performer is handpicked for their ability to interact with guests and provide memorable experiences, particularly on long voyages.
Coached and Ready for Anything
Our talent is extensively coached and equipped with diverse tools to enhance guest satisfaction, making them invaluable during unforeseen circumstances. Unlike other agencies, we prioritize performers who can adapt and assist the onboard team in challenging situations.
Meet Sara Romera
With over 15 years of experience as a Cruise Director and Entertainment Director, Sara Romera has led award-winning entertainment teams and driven top ratings across various itineraries. Having firsthand knowledge of the challenges cruise lines face, Sara handpicks performers based on what she wished she had onboard—engaging, adaptable talent that can elevate guest experiences, assist during unforeseen circumstances, and deliver top-tier performances for a variety of itineraries.
As the department head of entertainment for the Ship of the Year award, she played a key role in achieving top performance on cruises, utilizing her expertise to drive NPS, guest satisfaction, and revenue targets.
In addition, Sara has extensive experience producing land-based entertainment, most notably for TUI Sensatori luxury resorts worldwide. She led the project from conception through development to execution and completion, designing a guest entertainment experience that met the highest standards of engagement and operational success. This experience has further refined her ability to craft entertainment solutions that deliver measurable results.